Frequently Asked Questions

Orders & Shipping

How long does shipping take?
Orders are processed within 2–3 business days. Once shipped, Standard delivery typically takes 2–6 business days, so most orders arrive within 4–9 business days of ordering. Standard shipping is $8.00, and free on orders of $50 or more.

Can I track my order?
Yes! Once your order ships, you'll receive a confirmation email with a tracking link so you can follow your package every step of the way.

Do you ship internationally?
We currently ship within the US. International shipping options are coming soon — stay tuned!

Returns & Refunds

What is your return policy?
We accept returns within 30 days of delivery for unused, unopened products. Please visit our Refund Policy page for full details.

My product arrived damaged. What do I do?
We're so sorry to hear that! Please contact us with a photo of the damage and your order number, and we'll make it right as quickly as possible.

How long does a refund take to process?
"Once we receive and inspect your return, approved refunds are issued to your original payment method within 5–10 business days

Products & Skincare

Are your products suitable for sensitive skin?
Our products are formulated with gentle, spa-inspired ingredients. We recommend doing a patch test before full application if you have sensitive skin.

Are your products cruelty-free?
Yes! All Bloom & Revive products are 100% cruelty-free. We never test on animals.

How do I know which products are right for me?
We recommend starting with your primary skin concern — whether that's hydration, brightening, or anti-aging — and building a simple routine from there. Our team is happy to help with personalized recommendations.

Can I use multiple Bloom & Revive products together?
Absolutely! Our products are designed to work beautifully together as part of a complete skincare routine.

Orders & Account

Can I modify or cancel my order?
We process orders quickly, but if you need to make a change, please contact us as soon as possible and we'll do our best to help before your order ships.

I haven't received my order confirmation email. What should I do?
Please check your spam or junk folder first. If it's not there, contact us and we'll resend it.

Still Have Questions?

We're here to help! Reach out to our team via our Contact page and we'll get back to you as soon as possible.